Why was forced to log out
The same account can only be logged in by one person at a time. If there is another session active during that time, the software will display a forced logout:
- Check if you are logged in from multiple windows or different browsers, verify your password, and clear your browser history before logging in again.
- The old and new versions cannot be opened simultaneously. If you try to open both, you will be prompted to log out. Please open only one version for drawing.
- Determine if any colleagues are sharing this account. If you are sure no one else is using it, you should change the password before using the account.